1. Introduction

Trans Healthcare Action ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. What Information We Collect & How We Use It

We collect information that you provide directly to us and information that is automatically collected when you use our services.

Purpose	Personal data processed	Retention period	Lawful basis for processing
Website To make our website accessible to the public.	Log Data: IP address, browser type, pages visited Device Information: Device type, operating system, and browser version Other Data: Dependent on the policies of third-party providers, e.g. CloudFlare, Youtube, Vimeo, SoundCloud	Logs are deleted from the server automatically after [TIME PERIOD]. Dependent on third-party privacy policies.	Necessary for our legitimate interests, so that we can carry out our work
Mailing list To administer email newsletters and communicate with subscribers about our organisational updates.	Personal Information: Name(s), email address(es) Other Data: Dependent on the policy of third-party provider, EmailOctopus	For as long as the subscriber chooses to remain subscribed to the mailing list. Records will be deleted within 1 year after you unsubscribe. In accordance with EmailOctopus’s privacy policy.	Data subject’s consent
Social media To administer our social media accounts.	Data made available by Instagram users	In accordance with Instagram’s privacy policy.	Data subject’s consent
Events To organise events, collect registrations, and communicate with registrants.	Personal Information: Name(s), email address(es), accessibility needs, dietary restrictions Other Data: Dependent on the policy of third-party provider, Tito	Records will be deleted within 1 year after an event. In accordance with Tito’s privacy policy.	Data subject’s consent Necessary to take steps at the request of the data subject prior to entering into a contract Necessary for our legitimate interests, e.g. in promoting our work or publications, hosting workshops and panels on topical issues
Volunteering To recruit and organise volunteers.	Personal information: Name(s), email address(es), phone number(s), digital messaging service username (Discord), personal data provided by applicants in emails and in the Discord server Communication Logs: Emails sent to and from Trans Healthcare Action accounts and messages posted in the Trans Healthcare Action Discord server Other Data: Dependent on the policies of third party providers, e.g. Discord and Google	For the duration of the volunteer’s post and indefinitely for archiving purposes following the end of their volunteer service with Trans Healthcare Action, subject to a right to object. Dependent on third-party privacy policies.	Data subject’s consent Necessary to take steps at the request of the data subject prior to entering into a volunteer role Necessary for our legitimate interests, e.g. to understand the skills, abilities, and interests of those wishing to work or volunteer for Trans Healthcare Action

We may share your information in the following circumstances:

Service Providers: With trusted third-party service providers who assist us in operating our services
Legal Requirements: When required by law or to protect our rights and safety
Consent: With your explicit consent for specific purposes

4. Cookies and Tracking Technologies

Our website (transhealthcare.ie) does not use any cookies. Connections to the website are SSL-encrypted in order to protect data transmitted between the server and your computer (e.g. search terms).

We may use third-party providers to embed multimedia content on our site, such as Youtube, Vimeo, or Soundcloud. Usage or viewing of that multimedia content takes place in accordance with those providers’ respective policies and terms of use.

5. Data Security

We implement industry-standard security practices and protocols to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We will store your personal data for as long as may be required by law, or for as long as is necessary for the purpose/s for which it was collected.

After this period, we will securely delete or anonymise your personal information.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access: Request access to your personal information
Right to Rectification: Request correction of inaccurate information
Right to Erasure: Request deletion of your personal information
Right to Data Portability: Request transfer of your data
Right to Opt-Out: Withdraw consent for processing
Right to Complaint: File a complaint with supervisory authorities

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Legal Compliance

This Privacy Policy is designed to comply with applicable privacy laws and regulations:

The European Union's General Data Protection Regulation (Regulation (EU) 2016/679)
Ireland's Data Protection Act 2018

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any concerns about our privacy policy, you can contact us by emailing action@transhealthcare.ie.

Connect

We're always looking for people to join us, whether you are an advocate, writer, artist, researcher, or just someone looking to help out! To volunteer or get in touch, email action@transhealthcare.ie or use the contact form to open your email client.